Frequently Asked Questions

All the answers you're looking for

You can back up almost anything that resides on your computer, but namely; videos, images, documents, emails (.pst) and music. Uploads are limited to maximum 4GB file size with the basic plan, but users can upgrade to unlimited upload size by purchasing an upgraded plan.

Windows 7, Windows 8, Windows 10.
Macs with OS X 10.7 or newer.

With Polarbackup it’s never been easier to restore your files when you need to. If it’s a single file, or multiple files, Polarbackup’s file manager will guide you through the process. The selected file(s) will be ready to download / restore within 3-12 hours from the time of the request being made.
Polarbackup uses 256-bit AES military grade encryption to encrypt your data locally and before it leaves your machine to be transferred over an SSL (Secure Socket Layer) connection to Amazon AWS servers where they are encrypted again with the same 256-bit AES encryption before they reside on the servers.
Of course you can. Simply go to the Polarbackup desktop application, then go to Data Selection → Select the My Computer → Add Folder → Browse for the external drive you want to back up from → Save your selections.

Polarbackup’s team of security experts are dedicated to constantly monitoring any changes in security and privacy policies that may affect your data. Our service is fully GDPR compliant.

Polarbackup’s team of security experts are dedicated to constantly monitoring any changes in security and privacy policies that may affect your data. Our service is fully GDPR compliant.
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Frequently Asked Questions

All the answers you're looking for

  1. Download Polarprivacy Shield by clicking the download link on the page.
  2. Select the destination for saving the installation file.
  3. When chosen, click save.
  4. After the download is complete click on the downloaded file.
  5. Confirm the installation by clicking the “Yes” button.
  6. After Polarprivacy Shield installs on your computer, the program will open automatically.
  7. The automated first scan will run scanning the computer, and report back with relevant issues.
  8. The installation is successful!
If for any reason you wish to remove our application, the process is just as easy.
  1. Click Start in the lower left corner of Microsoft Windows home screen.
  2. Type in Add or Remove Programs in the search bar.
  3. Click on the suggested result.
  4. In the list of programs find and click on Polarprivacy Shield.
  5. Select Uninstall.
  6. Follow the on-screen wizard until finished.
  1. Click the Start button in the lower left corner of Microsoft Windows home screen.
  2. Click the Control Panel menu button.
  3. Choose Programs/Uninstall a Software.
  4. Mark Polarprivacy Shield under the application list.
  5. Choose Uninstall.
Polarprivacy Shield is a user-friendly software designed for simplicity and ease of use.To register, simply do it online or over the phone. Enter the activation code as described below.
  1. Click on the Register Now Button in the lower right corner of the application.
The wizard will take you through the registration process, during which Polarprivacy Shield will show a pop-up screen with an activation code box.
  1. Complete the Registration Process.
Follow the on-screen instructions.
  1. Copy & Paste the activation code into the activation box.
Copy the activation code you received into the activation box and click the Activation button to complete the activation process.
When the software shows the home screen in the lower right corner of the Polarprivacy Shield is the button “Register Now”. Click on the button and the software will open a registration and license window. If you already have a license key, fill in the form with your first and last name, email through which notifications will be received, license number key you received. After filling the form click the “Activate” button below the form. A confirmation will be received.
In the lower right corner of the software screen is the “Register Now” button. When clicking on it the software opens a window to insert and activate the license key, as well as to register a Premium version. Clicking on the register a new tab or window will open in the Internet Browser to let you fill in the information and place an order. The activation key in both cases appears on the post-purchase screen, and it is sent to the email address.
When the software is at the “Status” tab, which is the screen that shows scan results. In the lower right corner is the “Help” button. Clicking on it a menu will appear, in it there is a submenu License Information. Clicking on it you can find the exact details about your license.
Polarprivacy Shield is a Privacy Protection application meant to provide the user with maximum privacy protection online. The security software is designed to secure and monitor exposed sensitive data using cutting-edge technologies to ensure a smoother and safer online experience.
Now more than ever, we maintain so much of our daily lives online whether it’s for social or professional purposes. Users’ login credentials and financial information are constantly exposed and saved to not only advertising and shopping platforms, but also to cyber hackers. Polarprivacy Shield aims to warn and protect its users against potential threats and cyber attacks.
Polarprivacy Shield provides a deep scan and analysis service, as well as cleaning and securing data. Polarprivacy Shield warns against critical concerns and issues that the user should look at. For example, personally identifiable data within PDF or other text files that are stored on the hard drive. 3rd party trackers leave cookies within the users’ browser to collect and provide them with both identifiable and non identifiable user data. Polarprivacy Shield blocks these tracking attempts, thus, keeping your private data out of malicious hands.
Tracking blocker is an optional feature offered by Polarprivacy Shield through a simple Internet Browser extension. Polarprivacy Shield is currently available for Mozilla Firefox, Google Chrome, and Microsoft Edge. The extension keeps track of the websites, and third-party trackers, attempting to track the user’s behavior through Internet activity. The extension actively blocks tracking attempts, stopping the trackers from collecting data. While doing so Polarprivacy Shield creates a detailed report accessible when clicking on the icon within Browser. The report shows which websites have attempted to track the user. Polarprivacy Shield also scrambles the user’s digital fingerprints that are left behind each time the user opens a new website or starts a new digital session. The scrambling creates a false fingerprint that is therefore un-identifiable and cannot be hooked to the user’s activity in any way.
Polarprivacy Shield extension is available only to Premium license users.
Although it is not entirely free, you can test out Polarprivacy’s free-trial for a seven day period, you can browse through the features and experience the software.
Yes! Polarprivacy Shield has multiple language options to choose from. Press the “Settings” button in the middle of the bottom screen,which will open a window of different tabs. Click on “General”. In the drop-down menu you will find a range of languages to choose from.